Terms of Use
Last updated: February 26, 2025
1. Acceptance of Terms
By accessing or using the Soofia platform, you agree to comply with these Terms of Service. If you do not agree with any part of the Terms, please stop using the Platform immediately. You confirm that you are of legal age to use the Platform (minimum 13 years old).
2. User Accounts
2.1. Creating an Account
To use some features of the Platform, you need to create an account. You commit to providing accurate and up-to-date information.
2.2. Account Security
You are responsible for maintaining the security of your login information. Soofia will not be liable for any damage resulting from unauthorized use of your account.
2.3. Account Suspension or Termination
Soofia has the right to suspend or terminate your account if you violate these Terms or engage in inappropriate behavior.
3. Platform Usage
3.1. Usage Purpose
You agree to use the Platform only for lawful purposes and in compliance with current regulations.
3.2. Prohibited Activities
You are not allowed to: Copy, distribute, or modify any part of the Platform without written permission from Soofia. Use the Platform to perform illegal activities, harm others, or violate the privacy of any party.
4. Intellectual Property
4.1. Ownership
All intellectual property rights related to the Platform, including software, source code, content, design, logo, brand name, and other intellectual assets, belong to Soofia or related licensors.
4.2. Usage Limitations
You are not allowed to transfer, sublicense, or use the Platform for any purpose outside the permitted scope.
5. Liability Limitations
5.1. No Guarantees
The Platform is provided "as is" and Soofia does not guarantee that the Platform will operate continuously or without errors.
5.2. Disclaimer
Soofia will not be liable for any direct, indirect, special, or consequential damages related to the use of the Platform.
6. Payments and Refunds
6.1. Payments
For paid services, you agree to pay all fees as specified.
6.2. Refunds
Currently, Soofia does not provide a refund policy.
7. Agreement Termination
7.1. Soofia's Rights
Soofia has the right to terminate this agreement if you violate these Terms.
7.2. User's Rights
You can terminate this agreement by stopping use of the Platform and deleting your account.
8. Applicable Law and Dispute Resolution
8.1. Applicable Law
These Terms are governed by the laws of Vietnam.
8.2. Dispute Resolution
Any disputes arising will be resolved through negotiation. If unresolvable, the dispute will be brought to a competent court in Vietnam.
9. Changes to Terms
9.1. Right to Change
Soofia has the right to update these Terms at any time. Notifications of changes will be posted on the Platform.
9.2. User Acceptance
Your continued use of the Platform after changes take effect means you accept those changes.
10. Contact
If you have any questions or concerns about these Terms, please contact us at: Email: [email protected] Website: https://soofia.ai
11. Privacy
11.1. Privacy Protection Commitment
Soofia is committed to protecting your privacy according to our Privacy Policy. You agree that using the Platform means accepting this Privacy Policy.
12. Data Access and Usage Rights
12.1. Non-personal Data Usage
You agree that Soofia has the right to collect and use non-personal data to improve service and develop new features.
12.2. Personal Information Protection
Soofia will not sell or share your personal information with third parties without your consent, unless required by law.
13. Customer Support
13.1. Support Commitment
Soofia is committed to providing customer support via email or other support channels as indicated on the Platform.
13.2. Response Time
Response time may vary depending on the complexity of the issue.
14. Additional Terms
14.1. Terms Validity
If any term in these Terms is considered invalid or unenforceable, the remaining terms will still be effective.
14.2. No Waiver of Rights
Soofia's failure to enforce any right or term in these Terms is not considered a waiver of that right or term.
15. Modifications and Updates
Soofia may modify or update the Platform's features without prior notice. You agree that Soofia is not liable for any changes that might affect your use of the Platform.