Privacy Policy
Last updated: February 26, 2025
Soofia is committed to protecting user privacy. This policy describes how we collect, use, and protect personal information when you interact with our AI platform. By using Soofia, you agree to the terms outlined in this policy.
1. Information Collection and Usage
We collect personal information to optimize user experience and improve our services. This information includes:
- Name
- Email address
- Phone number
- Address (when necessary)
- Year of birth
- Profession, field of work
This information is used to authenticate users, provide personalized support, and enhance service quality.
2. Log Data
When accessing Soofia, the system automatically records:
- IP address
- Browser type and version
- Pages accessed within Soofia
- Time and date of access
- Duration of access for each page
This data helps us analyze usage trends and improve system performance.
3. Cookies and Tracking Technologies
Soofia uses cookies and similar technologies to enhance user experience and collect analytical data. You have the right to control cookie usage through browser settings, however, this may affect the functionality of some features.
4. Sharing Information with Third Parties
We may share information with trusted partners to:
- Support providing and improving services
- Perform data analysis
These third parties are bound by strict confidentiality agreements and are only permitted to use information for designated purposes.
5. Data Security
Soofia applies advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee absolute security.
6. Links to External Websites
Our platform may contain links to external websites. We are not responsible for the content or privacy policies of these websites and recommend users carefully review their policies.
7. Children's Privacy Protection
Soofia does not intentionally collect information from users under 13 years of age. If we discover personal information from children collected without parental consent, we will promptly delete that data.
8. Data Storage and Management
Email addresses are stored indefinitely to ensure security and service updates.
Users have the right to request access, correction, or deletion of personal information by contacting our support team at [email protected].
9. Privacy Policy Updates
This policy may be updated periodically to reflect changes in our operations or to comply with new legal requirements. We encourage users to regularly check this policy to stay informed of the latest updates.
10. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at: Email: [email protected]
By continuing to use Soofia's services, you acknowledge that you have read, understood, and agree to this Privacy Policy.